Fanling Garden-12 粉嶺花園-12

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Dawson was the most professional, courteous, organized, and friendly agent I've ever worked with -- and I've worked with many around the world! He listened to my needs and showed me flats that were really on target with what I had in mind. I felt there was no time wasted with him, unlike other agents who often show you things that are far off the mark of what you are seeking. It is really stressful to look for a new home in a new city. Dawson's calm and extremely organized working manner made the process a real pleasure. I highly recommend working with Dawson to help you find a happy home!

We were happy that we met Shirley. She has been truly helpful to us on finding a satisfying home. She has been responsive and clearly understood our requirements. Everything went smoothly and efficient with Shirley's help! After signing the tenant agreement she still helped us on utility stuff. Really appreciate that we have such a proactive and responsible agent like Shirley to help us find an ideal apartment.