Siena One - Low Rise-Block 52 海澄湖畔一段-52座

Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?

We found her to be very patient and calm. She was very responsive. In the end she understood us very well as she found a flat for us and contacted us even before it was on the market. Thanks!

Colin is responsive, pragmatic and took the time to show us like for like apartments. Colin is also consultative to navigate us through a complex tenancy renewal.