Stanford Villa-Block 1 旭逸居-1座

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

Rosie McCann, is the most professional Real Estate agent that we have been fortunate to work with over the past 22 years in Hong Kong. She was extremely professional, responsive, hard working and transparent throughout the entire process searching for our rental property. Whilst our brief changed during the search she was agile and worked tirelessly to find us the perfect property. During the negotiation stage the communication was frequent and prompt we always felt she was getting us the best deal possible. The documentation and tenancy agreement execution stages were thorough and seamless. The property handover was handled with utmost competence and it was clear her repour with the landlord/property manager made it effortless. Worthy to note that we were pleasantly surprised at the value add services from the Okay team to coordinate our utilities setup in the new property. We would highly recommend Rosie to anyone and without doubt for our future real estate needs she will be the

My husband and I just relocated to HK from New York. We were matched with Ruby for our property search, and we could not be happier with her service. Ruby was extremely diligent and professional throughout the entire process, not to mention friendly and pleasant. Because she knew that our top priority was to find something quickly, she lined up a day of 8+ hours of viewings, and we were able to select an apartment from the crop she showed us on the first day. We were impressed that she took so much time with us and was able to arrange so many viewings in one rather long day. Apart from that, we were delighted that Ruby, in many ways, exceeded the expectations of her job. She showed us many more apartments than she “needed” to, recommended additional districts, assisted with our furniture search and was extremely diligent in coordinating with our landlord to expedite the signing of our lease. The fact that Ruby went above and beyond deserves special recognition.