Hong Yuen Court-Block B 康源閣-B座

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Joanne was nothing short of exceptional. From our first correspondence, to the hand over, she was highly professional, friendly and accommodating to our needs and schedule. We have yet to encounter such dedication to ensuring the process was as smooth as possible. We highly recommend and commend her for her tireless work. Thank you Joanne for finding, not only an apartment but our new home.

After 4 years in Hong Kong and countless real estate agent interactions, I thankfully found Jayde. Jayde was wonderful to work with - very positive, diligent and perhaps most importantly, patient! She’s incredibly knowledgeable about the market and different neighborhoods in Hong Kong, which is incredibly helpful when you aren’t quite sure where you want to live. Every listing she put forward for my consideration was in line with my needs and appealing. She really listened to my feedback after viewings which saved us both time and energy and allowed us to more quickly narrow in on the perfect home. She was helpful every step of the way, from the offer letter to the actual handover. I would definitely work with her again and would recommend her to friends whether they are new to the Hong Kong real estate market or veterans.