Symphony Bay - Villa Concerto-Block 10 帝琴灣 - 凱弦居-10座

Lala is very professional and organised. She is extremely knowledgeable and helpful and listened to what we wanted from our new home. She helped set up our utilities and managed all the paperwork ensuring we understood the information in the documents. Lala is patient and kind. I would highly recommend Lala to anyone.

I am writing to praise and express my appreciation with the work of Dorothy on one of our residential properties on Hong Kong Island. We are a property investment company and we have been working with numerous agents. Dorothy impressed me a lot with her professionalism, efficiency and kind personality. The handover report is done perfectly with all the nicely taken pictures and captured all the necessary information in full details. Her after service follow up really impressed me the most. She helps on whatever she is able to, she replies immediately, I can’t think of any other agents who will do the same as her, thanks Dorothy!

Dorothy provided a great end to end service in us finding suitable accommodation. The engagement started before even we relocated to HK, with her giving us handy tips on what to expect on the ground. The process of inspecting potential sites also went smoothly;Dorothy always providing honest feedback through a customer based lens, and keeping in mind what our requirements were. Equally important was her role as the conduit between ourselves and the property owners at the final stages. All required documents and transactions were recorded and explained in a transparent manner. Her personal touch and insights about living in HK , just made it a really satisfying overall experience. I couldn't recommend her enough.