Hong Kong Garden 香港花園

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

Apartment hunting is not my idea of a great time, but Jayde was extremely efficient, helpful, and enthusiastic which made the experience quite stress-free and even enjoyable. Jayde understood precisely what kind of apartment I was looking for and provided a number of options - all of which met my specifications. Once I decided on my apartment, Jayde helped ensure the entire handover process was accurate and thorough. I would certainly recommend Jayde and OKAY.com to anyone searching for an apartment in Hong Kong.

Shirley helped us find the perfect apartment recently in the mid-levels, despite a lot of special requirements for our family. We had taken the help of other agents as well before her, but it was Shirley who was able to nail the search and find one that fit all our criteria. She was constantly on the task and we viewed many apartments with her. She was very professional and able to understand our requests and act as a great liaison between us, the landlord and the landlord's agency. We really appreciate her help in our apartment search and would recommend her wholeheartedly to others as well