Harbour Plaza 海逸酒店

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

Having just moved to HK from London, my company put me in touch with Flo at OKAY.com which was such a blessing, especially after some of the stories I had heard of agents in HK. From the very start of the process until completion Flo was nothing less than exemplary. She managed very early on to realise exactly what I was after, and filter the viewings appropriately. Anything that needed signing etc she would bring to my office, she just made the process so easy. I really can’t recommend her enough, and anyone lucky to get Flo as their agent will soon think the same I’m sure.

We were so fortunate to find Shirley as our realtor! When we started our apartment hunt, we were new to Hong Kong. Shirley did a great job finding many different options that fit our long list of requirements for a home. She was attentive, got us in quickly to see units and learned what we liked and didn’t like. Shirley went above and beyond with negotiations, paperwork and even set up our utilities. As Westerners, there was so much we didn’t understand about the Hong Kong real estate market. Shirley prioritizes your wants & needs and will find exactly what you’re looking for. We will recommend Shirley to everyone we know in Hong Kong.