Siena Two - Celestial Mansion (Block H1) 海澄湖畔二段 - 悠澄閣 (H1座)

Shere was highly professional and extremely helpful at every step of the application and rental process, and went out of her way to fit in with my schedule. Could I also add that my experience with other OKAY.com agents has also been extremely positive.

My husband and I just relocated to HK from New York. We were matched with Ruby for our property search, and we could not be happier with her service. Ruby was extremely diligent and professional throughout the entire process, not to mention friendly and pleasant. Because she knew that our top priority was to find something quickly, she lined up a day of 8+ hours of viewings, and we were able to select an apartment from the crop she showed us on the first day. We were impressed that she took so much time with us and was able to arrange so many viewings in one rather long day. Apart from that, we were delighted that Ruby, in many ways, exceeded the expectations of her job. She showed us many more apartments than she “needed” to, recommended additional districts, assisted with our furniture search and was extremely diligent in coordinating with our landlord to expedite the signing of our lease. The fact that Ruby went above and beyond deserves special recognition.

Sonam was recommended to us by trusted friends after they successfully found their home with her around the same time we were looking for ours. She quickly understood our unique requirements, displayed good knowledge of the local market, was able to advise on neighbourhoods and narrow our search down to the properties that closely matched our criteria. We found that Sonam was not only responsive to our inquiries but proactive in her search and negotiations, and always very pleasant to deal with. Even though our requirements were somewhat challenging, Sonam displayed great patience and understanding and never tried to rush us into other properties that had compromises, unlike many other agents in Hong Kong. She was always accommodating regarding the scheduling of viewings and made herself available on short notice when necessary. We would be happy to recommend Sonam to anyone looking to find their new home.