Ruby Chalet 寶石小築

Flo is just amazing. Responsive; proactive, thoughtful. Didn’t have to worry about a thing. I had a parallel transaction with another agency on another property, and Flo was 100x better. I have hence decided to give Flo all my rental business exclusively for the foreseeable future.

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

A big thank you to Jane for helping us with our search for a rental property. New to Hong Kong , we found Jane to be extremely knowledgeable , very helpful, and patient during our search. We viewed a variety of flats in various locations. I felt Jane understood exactly what we needed. Once we made a decision, Jane made the whole process very smooth. She was very professional and well organised. Would absolutely recommend Jane. Thank you again .