Fujiya Mansion 富士屋

Amelia listened carefully to my family's requirements and quickly delivered a short-list of entirely appropriate properties. Throughout the process, she was proactive and responsive, and was also kind enough to offer advice when asked on numerous occasions. 110% professional, and I am bench-marking against a small handful of agents that I spoke to in HK, and in other major global cities to which I have moved over the last 25 years. Head and shoulders above the competition.

Working with Karma was an absolute god send, and made looking for a new home in a new country a breeze. She understood exactly what we needed, and tailored our search around those requirements. Her local knowledge was exceptional, and without this we wouldn't have found our perfect home. To say she went the extra mile, would be an understatement, l can't thank her enough.

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben