On Shun Mansion 安順大廈

Stephanie from OKAY.com was a pleasure to work with. She promptly understood our requirements and ensured that we found a suitable home in no time at all. What made the service provided by Stephanie so special was not only finding our home, but what she did for us after. She went out of her way to assist, opening the home whenever I needed for measurements, or curtain suppliers—nothing was ever too much. Stephanie even assisted in organising some furniture items for us, knowing that our personal effects would be in transit for an extended period. I highly recommend the service provided by Stephanie from OKAY.com.

This is now the third property we've worked on with Dorothy since moving to Hong Kong 5 years ago. Dorothy is excellent. She goes above and beyond to help out her clients. For example, in our last place, she was extremely helpful in coordinating and resolving any issues between us and the landlord over the course of our tenancy. Dorothy is extremely efficient as well, she is always very prompt and clear in her communications, and whenever we need anything, she is always extremely accommodating. Finally, Dorothy is also very nice and pleasant to be around and has a great personality. So all in all, we are extremely happy and grateful for our interactions with Dorothy; she has made house/apartment hunting a relatively stress-free activity for us over the years.

Stephanie knows the market well, thinks from our point of view, understands our preferences very well and selects houses for viewing accordingly. She is always responsive, timely and proactive without us feeling pressured. She is also honest with her analyses of the pros and cons of the houses. So we have developed good and well-rounded perspectives in our decision-making. She treats her clients as friends and goes beyond the call of her duty to be helpful for her clients. For example, she would help recommend helpers, good restaurants, stores and other tips for living around the area. She is definitely a go-to person not only for our house hunting but also for settling down in the area.