Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Graham MacLean
李淑燕
Suk-Yin's dedication and patience was remarkable. Excellent and detailed follow up and had been very considerate and not pushy at all which is a big difference from other property agents we have met before. Really appreciate.
4.9 / 5.0
Ms. Shirley Percy Hughes
關鎮鋒
Tommy went above and beyond to help me find a place that genuinely had the things that I was looking for. He was a great communicator in listening to my requirements, and he was very responsive to my questions.
Tommy supported my move and additional requests and provided an excellent level of service meeting me close to work and genuinely making things as easy as possible for me.
I will recommend Tommy to anyone I can. I’m very appreciative of the people that referred me to him via the Facebook group.