Providence Bay - Phase 1 (House) 天賦海灣1期 (House)

Lala was understood our needs and requirements and she shortlisted apartments well accordingly. She is well organised and detailed from beginning to end. What I really like about her is that she followed on things we asked and responded in a timely manner. Her attitude is always professional and very pleasant to deal with. I have already referred my friends to her who are looking for an apartment. In a nutshell, she is great.

We knew Shirley by internet property search. We knew plenty of agencies and had been looking for a real home for a long time. Without much expectation, we set a target for her and to my surprise, her relentless effort made things happen. Not only completion but a completion for both the well-being of the buyer and seller. She continued her effort despite finishing the deal and helped out in various aspects including renovation, mortgage, and insurance issues. She is an all-around agent and I recommend her if you need to sell or buy any properties.

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.