Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Graham MacLean
Stephanie van Eybergen
As a first time buyer, Steph was really helpful, she explained the purchase process clearly and also very quick to respond to questions. She is also cheerful, kind and calm, I would highly recommend her! Thanks so much Steph!
4.8 / 5.0
Mr. Rory James Lonergan
Jane Field
Friendly patient very diligent very helpful and gave me good guidance