The Richmond

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

Shirley has been relentless in her pursuit of helping us find our perfect home. Our list of requirements is long and Shirley has brought us several apartments that meet our needs. I have appreciated her openness and transparency, diligent hard work and persistence in helping us find what we are looking for. She is positive, respectful and generous with her time. I would recommend her highly to anyone looking for a property.

She is very kind and professional. She understood perfectly my needs and made an excellent job as an agent