Quick response and understood our requirements so we didn’t have to waste time viewing multiple properties. Very easy to communicate with and we have secured a new flat.
4.9 / 5.0
Scott Gittins
Andrea Adams Ott
She was very practical, down to earth and knowledgeable about the area. She advised us on the right things to do and not to do. Super helpful and wonderful to work with. We didn’t feel like she was transactional like other agents we dealt with.
4.6 / 5.0
Kaleen SHUM
劉曉雪
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.