Shirley has been very available throughout the procedure; no matter viewing or Whatsapp at any time (day and evening) during several weeks to answer our questions, and get good deal for my home.
She fought for us to get the keys earlier than the expected entry date to facilitate our moving out, and she managed to get HKD 2,000 cleaning fees for us from the landlord. She also helped us to handle the utility bills, which significantly saved our time.
I thank Shirley for her time, availability and kindness. It has been a pleasure dealing with such a nice person. I am sure will introduce my friend to Shirley:)
4.7 / 5.0
Marion Genova
劉曉雪
I strongly recommend Helena for her attitude, professionalism, and attention to detail to both people looking for a home or good tenants/buyers. She is definitely the best I have worked with.
As a landlord who has a flat in HK but living elsewhere, having met and worked with Helena to rent out my flat is a wonderful blessing. From day one, she has been super responsive and professional. The process of working with her starts with finding the right tenant. Afterward, she worked around the clock to help with contract arrangement, stamp duty, flat inspection, handover, etc. All of them require smooth communication, a heart for details, and work with time differences (my time zone is 8 hours behind that in HK). Helena is always proactive in attitude and extremely thoughtful in all aspects. She is a natural problem solver who is always ready to go the extra mile to help her clients. That is just such a blessing for me who is trying to overcome challenges managing a flat remotely.
5 / 5.0
Xu Minji
李淑嫻
Shirley helped us find the perfect apartment recently in the mid-levels, despite a lot of special requirements for our family. We had taken the help of other agents as well before her, but it was Shirley who was able to nail the search and find one that fit all our criteria. She was constantly on the task and we viewed many apartments with her. She was very professional and able to understand our requests and act as a great liaison between us, the landlord and the landlord's agency. We really appreciate her help in our apartment search and would recommend her wholeheartedly to others as well