genuine care, efforts to make deal happening, good english communication, making time for adhoc schedules
4.5 / 5.0
Ms. Jessica Hur
Cathrin Resovac
Cathrin was a very attentive and thoughtful agent who helped us with our move to DB. She had selected plenty of appropriate properties for our budget, was flexible with our viewing times and was prepared for each viewing. She had great knowledge of the local area which helped us to feel comfortable with our decision on where to make an offer. I appreciated her ability to communicate via Whatsapp regularly during our research and viewings; and she supported us with the final handover, particularly with regard to the utilities. I would recommend her professional services to anyone looking to make Discovery Bay their home.
4.8 / 5.0
Mr. Bernard MC NERNEY
柯家如
FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.