Mok Tse Che 莫遮輋

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Ning is very professional and great at what she does. She can always understand and satisfy our needs. And she’s very detail oriented during all the renting process.

Amelia was amazing! I was under a very tight deadline to move and was traveling when I contacted Amelia to help me to look for an apt. She went out of her way to check out apartments and sent me videos and pictures for me to choose from when I was traveling. Given my timeline we had to view 12 apt in 1 day and she was so patient and caring and always put my interest first. After I signed the apt she was so helpful in liaising and following up with the landlord on handover! Amelia made the whole process of looking for apt and moving so smooth and stress-less for me! Thank you Amelia! I can’t do it without you!