Dorothy from OKAY.com was the first real estate agent we came across who understood what we wanted, and presented potential properties to us aligned with our requirements. The search functionality on the OKAY.com website made selecting properties more efficient. We were driven to a selection of properties on The weekend until we found the one we wanted. When an apartment had faults she was very open and honest about it. The best thing about working with Dorothy was her assistance after we signed the contract. She continued to help us set up the apartment by contacting workmen on our behalf and translating where required. She was always friendly and helpful. I would thoroughly recommend her to assist in your apartment search
5 / 5.0
Claire
Louise Garnaut
My wife and I found Louise to be an excellent agent. She had an in depth knowledge of the areas we were looking at (Clearwater Bay, Sai Kung) and in addition to properties themselves, she was also very well-informed in things like shopping, access to mass transit, etc. Most importantly, she showed the ability to listen to us, to understand what we felt were critical factors, and to shape the search correspondingly, rather than sticking to initial preconceptions that were not entirely on-point. We would be pleased to work with Louise again, if for some unfortunate reason we ever have to move again...
4.8 / 5.0
David Neuville
Nina Schulte-Mattler
Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?