9-11 Horizon Drive 海天徑9-11號

I hope this finds you well. I would like to take the opportunity during this festive season to express my gratitude for your efficient and responsible after sales service that extended months beyond the completion of TA signing, helping to liaise with the tenant who was having difficulties to comply with rental payments in a timely manner. With your persistent efforts you have averted a dire situation for both the landlord and tenant for which I am most grateful. Wishing you a very happy holiday and a bright and fruitful new year and beyond.

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!

When I was looking for recommendations for an agent with good taste in flats and someone who would only show properties matching my criteria, more than 1 person recommended Jayde. I was not disappointed. Not only did she help me find a flat that I love, but did so within the tight time constraints I had. She was reachable for any questions, was extremely efficient, positive and everything was set up seamlessly. I can't recommend her highly enough!