Sea View Building - Hoi Wan Street 海傍新樓 - 海灣街

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Dorothy provided a great end to end service in us finding suitable accommodation. The engagement started before even we relocated to HK, with her giving us handy tips on what to expect on the ground. The process of inspecting potential sites also went smoothly;Dorothy always providing honest feedback through a customer based lens, and keeping in mind what our requirements were. Equally important was her role as the conduit between ourselves and the property owners at the final stages. All required documents and transactions were recorded and explained in a transparent manner. Her personal touch and insights about living in HK , just made it a really satisfying overall experience. I couldn't recommend her enough.

I met with Dorothy twice to look for a flat in Hong Kong. I found her to be very organized and helpful. Both times I was given a list of the properties that were to be viewed outlining the property features. I found this quite useful as it's easy to forget what each property offered after viewing so many! After finding a flat I liked (even though above my budget) Dorothy told me she would help to get me the flat within my price budget as she knew how much I liked it. Dorothy spoke to the Landlord and after 2 days the flat was mine! She helped with many questions throughout the contract signing process and helped setup all the utilities. Dorothy was a great agent to work with and I highly recommend her to help with your flat search in Hong Kong.