Taikoo Shing - Pine Mansion 太古城 - 青松閣

I am Nisha Nair and newly relocated to Hong Kong for employment. You might know the efforts and workaround required to settle in a new country. These transformations are only possible when we get the opportunity to meet the right set of people in every sphere of life. I am fortunate to have met Mrs. Ingrid Lau, who made my apartment search comfortable and seamless. As a newcomer, I was overwhelmed and worried about how the transition took place. Ingrid understood my requirements in terms of proximity to the workplace, appliances in the house, house condition, budget, etc. I wasn’t much aware of the regulations around tenancy rules, how to set up the utilities, etc. Ingrid helped me tirelessly and extensively, from assisting in viewing different apartments to the final move-in. The paperwork was handled and executed expertly, too, along with sharing timely updates with both the tenant and the landlord. She is indeed a fantastic professional and knows how to take care of her clients.

Working with Stephanie to find my last apartment before I repatriate to the US after 23 years here in Hong Kong was flawless. She showed me a variety of apartments, worked with the landlord to get me a great rental price, answered all my questions and above all was patient. My experience with OKAY.com was far better than all my other experiences over the years and I can recommend OKAY.com and Stephanie to friends without hesitation.

My experience working with Rosa McCann was exceptional. Rosa adhered to my budget. When I could not find anything within my criteria, she only showed me listings she thought would be suitable and to my taste above my budget by asking if I would like to see those before sending me listings. At no point did I feel pressurized, nor did I feel Rosa pushing me into a more expensive category to get the job done. I found Rosa to be professional, warm and caring. I felt supported in more ways than one in her expert care. She did all the necessary paperwork (including setting up the utilities and internet), introduced me to contractors she has used in the past to assist me with hanging art, curtains and so on and even showed up on moving day to walk me through the flat to show me how everything worked. Rosa was methodical, detailed, thoughtful, and reassuring. I would not hesitate to recommend her services. ~Candace, Toronto, Canada