Taikoo Shing - Heng Tien Mansion 太古城 - 恆天閣

A special thanks to Lala for her assistance and patience. She really stood out with her professionalism and excellent approach to client care.

Ingrid was really friendly, professional, and trustworthy from the start. She was able to show flats on very little notice and as a result, we were able to find a dream flat. She was also very effective at helping us negotiate the price by suggesting we include our photos and write a short biography. As a result, we were able to agree on a great offer. She also made sure that the flat was in great condition, and was able to spot things that needed addressing with the landlord. Thanks to her everything was sorted in time for our move. In addition, she managed to secure one week rent-free for us and gave us a wonderful gift on our moving day. We would definitely recommend Ingrid to anyone looking for a flat in Hong Kong, and will definitely use her services again in the future!

Kim was absolutely incredible to work with, and (for me at least) sets a new benchmark in what I should expect from an agent in the future (which will no doubt be Okay and/or Kim!). She worked well beyond the scope of what I could have expected of an agent, despite the fact that my budget was relatively small, and overall she achieved a final deal that worked very well for me. On top of this she is personable, easy going and a pleasure to chat to and work with. You are lucky to have such an individual in your organization that represents your brand.