He was very knowledgeable about the apartments showed and was very helpful to our questions. Made the experience feel seamless and relaxing even though apartment hunting can be stressful at times.
5 / 5.0
Ms. Lilian CHEUNG
劉曉雪
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Graham MacLean
Alan McKenzie
Alan was incredibly helpful finding me my new home. He was patient and listened to all my requirements. Alan went above and beyond for me and I really appreciate it. After the sale was complete, Alan was still on hand to help me. I really enjoyed working with Alan as he made the whole process easy. Couldn’t recommend him more !