Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Nicole Freeman
Alan McKenzie
Thank you, Alan, for helping us find us our beautiful new flat on Conduit Road.
Thank you for your efficient and seamless service in showing us a great range of suitable properties and working with our tight timeline.
In this business, I believe transparency and trust are of utmost importance, and you delivered on this again and again.
I would certainly recommend you to my friends in the future.
4.7 / 5.0
Carys
Manager
Nora Souhlal
...[Nora] was thoughtful, accommodating and helpful and we really wouldn't have had such a successful week or be looking forward to HK nearly so much if it hadn't been for [her].