If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben
4.9 / 5.0
Ben PEACE
張德琬
Just wanted to commend the service of Joanne from OKAY for helping us rent our place. She was very good with all the attentions to detail that made the transaction smoothly. She answered all our question speedily and was able to give us good insights on things we were not familiar with. I have no hesitation in using her services in the future and would recommend her to my friends.
4.9 / 5.0
Mr. Peter
㨁振華
Great market knowledge and managed the process thoroughly. Understood exactly what our needs were and came up with the right options. Highly recommended!