Monte Vista-Block 15 翠擁華庭-15座

Extremely polite, professional, organised and understood our needs. Gave solid advice and negotiated really well on our behalf.

Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?

My experience working with Rosa McCann was exceptional. Rosa adhered to my budget. When I could not find anything within my criteria, she only showed me listings she thought would be suitable and to my taste above my budget by asking if I would like to see those before sending me listings. At no point did I feel pressurized, nor did I feel Rosa pushing me into a more expensive category to get the job done. I found Rosa to be professional, warm and caring. I felt supported in more ways than one in her expert care. She did all the necessary paperwork (including setting up the utilities and internet), introduced me to contractors she has used in the past to assist me with hanging art, curtains and so on and even showed up on moving day to walk me through the flat to show me how everything worked. Rosa was methodical, detailed, thoughtful, and reassuring. I would not hesitate to recommend her services. ~Candace, Toronto, Canada