Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Nicole Freeman
李淑嫻
I got Shirley as a referral via a coworker, and she mentioned that Shirley is great and very efficient and she will find the apartment for me. And indeed Shirley was very helpful, she listen to my needs and understands the situation and the apartment search. When we visit the first apartment together, it was directly a match. She totally understands what I am looking for, and it was very helpful she is very informative and most important for me is feeling the trust. I much appreciate her transparency and support and the process went very professional and well organized. I definitely will recommend Shirley to my friends and environment. Thank you very much :)!
4.6 / 5.0
Kinmei
Jayde Pamuk
We were very happy with the service and the results that Jayde Pamuk and OKAY.com provided. First class operation and extremely professional