Sonam was absolutely fantastic in helping me find home in Hong Kong. First, she is pleasant, balanced and reliable. She does not just communicate for sake of winning business but genuinely tries to understand client’s situation and circumstances, and then customises suitable viewings. She has the domain knowledge and understands the local nuances, which definitely helps in case of an expats. She is quick, communicates effectively and shares her views, often highlighting cons of why a place may not suit despite client going ‘Wow’ at first glance. She is thorough on documentation, commands good understanding of tenancy agreement and market nuances. More importantly, she is very good at negotiating with the landlord/agent, provides counter points and alternatives and strives to work in my/tenants best interest. I found Sonam to have the best interest of the client and would recommend potential tenants to request her help in finding their new home in Hong Kong.
4.7 / 5.0
Mr. Rohit BHAN
Andrea Adams Ott
...Andrea has been an absolute delight to work with. She is not only very friendly but most importantly understands the requirements of her clients very well. From the moment we discussed my move [to Hong Kong] I instantly felt reassured that the stressful process of finding a place to call home was going to be easier than I anticipated (I even cancelled the vast number of other agents I was planning on working with). No requests seemed too hard. This includes my request to view a total of 28 properties in one day to being happy to secure the handover on a Sunday. She is extremely responsive, personable and honest.
The OKAY.com product is outstanding and with a strong technology focus you do stand out. However as with all service industries it is the people that make the experience hassle free.
I will be happily recommending OKAY.com and specifically Andrea to anyone I know relocating to HK.
4.9 / 5.0
James G.
陳益屏
Fiona was such a great help to us when relocating to HK. From getting a shortlist together, multiple viewings, negotiating with the landlord for the rent of our chosen apartment, to helping us moving and setting up utilities, she was a huge help. We literally could not have done it without her I would not hesitate to recommend Fiona and OKAY.com to anyone in the hunt for an apartment in HK.