Helena is polite, patient, professional and detail-oriented. She consistently provides advice to the client’s best interests. She never put pressure or remarks that are inappropriate. We feel comfortable and trust Helena’s professional service.
4.7 / 5.0
Lydia
Director IT
劉曉雪
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Graham MacLean
Rosa McCann
I worked with Rosie over the past few months to find a new home in Hong Kong. I found her to be incredibly professional and thorough. Two things really stood out for me. Her deep knowledge of the market which she leveraged to identify the right property for me and her attention to detail when it came to finalising the agreement and managing the handover. I would highly recommend partnering with Rosie to find your perfect home in Hong Kong. Rosie certainly went the extra mile to support me, not only on the property but also on other matters relating to moving to Hong Kong.