Gateway Apartments - Hampton Court-STU 港威豪庭-STU

I strongly recommend Helena for her attitude, professionalism, and attention to detail to both people looking for a home or good tenants/buyers. She is definitely the best I have worked with. As a landlord who has a flat in HK but living elsewhere, having met and worked with Helena to rent out my flat is a wonderful blessing. From day one, she has been super responsive and professional. The process of working with her starts with finding the right tenant. Afterward, she worked around the clock to help with contract arrangement, stamp duty, flat inspection, handover, etc. All of them require smooth communication, a heart for details, and work with time differences (my time zone is 8 hours behind that in HK). Helena is always proactive in attitude and extremely thoughtful in all aspects. She is a natural problem solver who is always ready to go the extra mile to help her clients. That is just such a blessing for me who is trying to overcome challenges managing a flat remotely.

Alan is organized, thoughtful, and professional with the right amount of fun. He learns what appeals to his clients and helps find the right place to meet their needs. Alan has his clients best interest in mind and communicates really well with potential landlords. This was my second time working with Alan and I recommend him to everyone.

Personal service at its best - Jayde Pamuk really promoted the flat when it was on the market and always gave feedback when a potential client viewed the property as well as giving her own personal helpful comments. When a tenant was eventually found, the handover process was extremely efficient. Many thanks to OKAY.com and the highly professional Jayde.