Amoy Gardens-Block S 淘大花園-S座

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!

After our tenant moved out of our Pok Fu Lam flat at short notice, we were in desperate need to make a decision – sell or rent. We sought the assistance of Rosie McCann, who guided as through the process, taking into account market sentiment and irrefutable residential property data. It was clear that renting was the sensible option. Working with Rosie was seamless as she took photos for Okay.com, coordinated necessary maintenance and shortlisted tenants. We had a tenant and a contract confirmed in less than 2 months. It was a huge relief. My wife Bernice and I would strongly recommend Rosie to any prospective tenant or landlord.