Dorothy and OKAY.com exceeded my expectations in my search for a new flat. The whole process was very organized and quick. (We negotiated the price and signed the lease agreement on the same day as viewing the flat.) Dorothy was very professional and responsive and was not afraid to bargain down the price on my behalf. Dorothy also prepared a handover report and helped transfer the utilities to my name as part of her services. I will recommend her to all my friends.
4.9 / 5.0
Jonathan H.
Attorney
劉曉雪
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Graham MacLean
李淑嫻
I had a great experience with Shirley - she understood what I was looking for in a property instantly and supplied a good amount of leads. She helped to arrange all inspections in one day and I was able to secure the property I wanted the most in a super competitive market - she made the whole process seamless and pain free! Following the signing, she also helped to arrange various utilities connections and touch up of the property. I would highly recommend her service to anyone who’s relocating to HK.