Gertrude was very detailed oriented and patient with us; from arranging picking us up to really listening to our needs and to communicating with the landlord on everything we needed to change and fix up. She is very professional and after having dealing with many property agents.. she knows her stuff inside and out ! I highly recommend her to everyone whose looking for and apt/house.
4.7 / 5.0
Mr. Stanley Ho Sang SUNG
Andrea Adams Ott
She listened to exactly what I wanted. She did not attempt to push me past my budget or show me properties which she knew would be of no interest. She is very personable and easy to work with.
4.5 / 5.0
Ms. Amy BARTLETT
柯家如
FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.