Valais-Zermatt Avenue 天巒-Zermatt Avenue

Very efficient & helpful.

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!

She was very practical, down to earth and knowledgeable about the area. She advised us on the right things to do and not to do. Super helpful and wonderful to work with. We didn’t feel like she was transactional like other agents we dealt with.