Andrea was very professional and took time to listen to what I liked about the flats she had shown me. Then using my preferences, showed me apartments that were more interesting to me. When it came time to sign the lease, she was very helpful and thorough. I am very happy in my new flat and have her to thank for that.
4.7 / 5.0
Mr. Jake PENNER
㨁振華
Carment was incredibly helpful from start to finish. He was very responsive, great at communicating regular updates and and pro-active in finding the right property for us and facilitating discussions with the landlord.
We've tried working with other agents before, but Carment was far better than any agent we've worked with. He was very transparent and forthcoming throughout the whole process, including when it came to negotiating the rent and fees with the landlord.
I would highly recommend Carment in the future.
4.9 / 5.0
Mr. Anthony Liu
劉曉雪
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.