Available at all times and very responsive. Goes the extra mile.
4.9 / 5.0
Mr. Michael Thomas DOJLIDKO
㨁振華
Carment was very helpful and responsive on any queries I had. He provided for a very smooth customer experience and helped to successfully conclude the TA between the landlord and me as the tenant. Thank you for that.
4.8 / 5.0
Mr. Martin Habermann
劉曉雪
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.