Kerstin was fantastic - She worked hard to accommodate our needs/requests, as well being flexibility to fit to our schedule! Huge thanks to her for guiding us to find our new home!!
4.5 / 5.0
Mr. Michael John Barber
劉曉雪
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Graham MacLean
潘慶秋
Dorothy is the perfect service agent, always willing to accommodate our wishes and ideas. Nothing seems too much for her. And the best, she is totally patient and not interested in a quick fix. Perfectly customer oriented.