Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Graham MacLean
Yohanita Tajuddin (Sayaka)
Very attentive understanding our needs and then ensuring that these are covered.
4.5 / 5.0
Mrs. Surj BAHRA
Susie Staunton
Working with Susie as my real estate agent was a genuinely fantastic experience. She was quick with responses, and her offering of properties to consider was diverse, which helped me immensely in my search. Her patience stood out remarkably when I was oscillating on my decision regarding my current flat, which required multiple visits, a period of indecision, and eventually moving in with my two children. Susie is the go-to real estate agent for anyone searching for a new home; her professionalism and understanding set her apart. If I, my friends, or clients ever need to find a property in the future, Susie will undoubtedly be my first point of contact. I couldn't recommend her more.