I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong.
Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times.
I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc.
Extended service like this makes me want to recommend OKAY.com even more!
4.7 / 5.0
Margaretha de Boer
李淑嫻
We found OKAY.com through squarefoot.com and Shirley was assigned as our agent. She sent us multiple apartments that were matching our needs and promptly set up appointments for us to view them. We found our apartment on our first day viewing and Shirley helped to negotiate a deal with the landlady that we were very happy with. Any concerns we had about the apartment she quickly sorted for us and was really helpful with changing over our bills. We would definitely recommend OKAY.com and especially Shirley as an agent as she has gone above and beyond our expectations.
Ciara
4.8 / 5.0
Ciara
Flo Geiser
Flo’s knowledge of the HK market was exceptional, so that was first stand out. Secondly, and perhaps more importantly, was her ability to really connect to me - not only to understand our requirements, but the reasons behind those requirements. This meant she provided opportunities we wouldn’t have thought about otherwise.