Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Graham MacLean
Jayde Pamuk
When I was looking for recommendations for an agent with good taste in flats and someone who would only show properties matching my criteria, more than 1 person recommended Jayde. I was not disappointed. Not only did she help me find a flat that I love, but did so within the tight time constraints I had. She was reachable for any questions, was extremely efficient, positive and everything was set up seamlessly. I can't recommend her highly enough!
4.9 / 5.0
Anu Chahal
楊希欣
Lala is very professional and organised. She is extremely knowledgeable and helpful and listened to what we wanted from our new home. She helped set up our utilities and managed all the paperwork ensuring we understood the information in the documents. Lala is patient and kind. I would highly recommend Lala to anyone.