Grenville House-Block GH 嘉慧園-GH座

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!

"When I first met Sonam, I was blown away by her responsiveness and attentiveness to my inquiries and questions. I have been renting for a few years now so I have very specific requirements about the new place that I am looking for, and she has been very accommodating with me from the start. She is great at handling negotiations and follow-up with the landlords to make sure my experience was comfortable. Even though there were a few hiccups during the process, and none due to Sonam's fault, she was able to resolve them quickly. I would highly recommend Sonam to anyone who is looking in the market. She is a GEM."

Andrea is professional, patient, practical and understood our needs in terms of apartment size, layout and location. She provided a good selection of apartments with enough variation to make each apartment attractive enough for viewing. As we've been away from Hong Kong for more than 10 years, the areas and facilites around some pretty much change as well. Apart from showing the apartment to us, she also gave us a lot of useful information as to what can be found in the area around the apartment we're looking at.This is what stood out. After sales service was fantastic as well. Super helpful.