Amelia listened carefully to my family's requirements and quickly delivered a short-list of entirely appropriate properties.
Throughout the process, she was proactive and responsive, and was also kind enough to offer advice when asked on numerous occasions.
110% professional, and I am bench-marking against a small handful of agents that I spoke to in HK, and in other major global cities to which I have moved over the last 25 years.
Head and shoulders above the competition.
4.6 / 5.0
Matthew Engmann
黃燕珠
Jody is extremely polite and professional, handling all issues with expediency and evident experience.
4.6 / 5.0
Kofi Owusu-Ansah
劉曉雪
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.