Villa Castell-8 新翠山莊-8

Flo has always worked extra hard to try to help us find a place. She acted very professionally, always providing us with good advice. Should we need the help of a property agent in the future, we would call her immediately without hesitation.

I wanted to take this opportunity to express my utmost satisfaction and gratitude for the exceptional service you provided as our real estate agent. Your dedication, taste obsession, and meticulous attention to detail have truly exceeded our expectations. From the very beginning, it was evident that you had a deep understanding of our needs and preferences. Your ability to align our desires with the available properties was truly remarkable. You went above and beyond to ensure that every property we visited met our criteria, and your expert guidance helped us make informed decisions. What sets you apart is not just your professionalism, but also the genuine care and warmth you showed throughout the entire process. It was an absolute pleasure working with you on these major lifetime milestones. Your friendly nature and genuine interest in our well-made the entire experience enjoyable and stress-free. It's been an absolutely pleasure to be able to make friendship in the process. Thanks

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben