Whampoa Garden - Phase 2 Cherry Mansions-Block 3 黃埔花園2期 - 錦桃苑-3座

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Ruby responded very quickly to my initial enquiry, which said to me that she was enthusiastic and keen to help. Throughout our search for an apartment, Ruby has provided lots of great advice, she showed us a good range of properties in the areas that we identified as our preference and nothing had been too much trouble for her. Ruby has gone ‘above and beyond’ in her efforts to secure our chosen apartment at a fair rent and then helped to facilitate all of the required administrative details. I’d definitely recommend her to anyone looking for an apartment in Hong Kong.

Attention to detail, great understanding of what I was looking for. No time wastage, she showed me exactly as per the brief and puts in an extra effort to get the best value deal. Great negotiator and persistent with what she wants out of the deal.