The Mediterranean-Tower 1 逸瓏園-1座

Personalised approach to understanding what the customer really wanted. Very responsive and extremely involved in helping to make right choice

As a single mother moving across continents, finding an apartment in HK worried me the most. However, with the incredible support of Sonam, who worked with us from whilst we were still abroad to the point of moving in, this task resulted in our dream apartment! Sonam worked closely with me first to get a sense of the type of apartment in terms of style, was able to aptly match this with listings that were in our price range. This meant that when I arrived for our initial 3 day visit to find an apartment, everything was set up for viewings. Sonam went even further to help me understand the different areas of the city, both considering my needs as a working mother, but also my daughter's needs. She even went as far as to get the bus schedule of my daughter's school and helped map the different apartments to the routes. Sonam, through her incredible communication helped me navigate all the processes even though I was located On a vastly different time zone!

We recently moved house within Clearwater Bay and approached Kim to help source an appropriate property for our large family. From the outset Kim was friendly, easy to approach and instantly available when we texted or called with queries. She was prompt in finding suitable properties for us to view and we had the impression she was being very honest with us, an unusual trait with many other real estate agents. It was something we very much appreciated. Every query we had, from selecting the property, to second viewings, to questions about appliances and so forth, was promptly and professionally dealt with. She ensured the whole signing process ran incredibly smoothly despite us being abroad at the time we were trying to prepare cheques and finalize paperwork. She really went above and beyond the call of duty and we are very grateful to her for all her tireless efforts. We wouldn't hesitate in using Kim and OKAY.com again.