Shirley was very professional, responsive, charismatic and a good negotiator. Finding a rental property for our family was a pleasant journey thanks to her!
5 / 5.0
Kei Yun Wong
Nina Schulte-Mattler
Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Nicole Freeman
詹啟佩
I would like to express my sincere appreciation for Janis, our real estate agent who assisted us in finding a rental place. Her dedication, proactive approach, and exceptional problem-solving skills made our experience truly outstanding. Janis's commitment to addressing any issues that arose during the process was commendable. She went above and beyond to ensure our needs were met and negotiated the best possible terms for us. Without a doubt, Janis is the best agent we have ever encountered in Hong Kong. We are grateful for her professionalism and expertise, which made our search for a rental place a smooth and successful journey. Thank you, Janis, for your outstanding work!