Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Nicole Freeman
李心瑗
Cindy really went out of her way to make sure we got the accommodation we wanted. She certainly went way beyond the call of duty on so many fronts and was exceptionally helpful, thoughtful and professional. She has been an absolute star!!
4.8 / 5.0
Ms. Leigh DILLINGHAM
李啟明
Being new to the city, I would like to sincerely thank Jack for his professional guidance and support during all the viewings and for always putting our interests on the forefront. Jack always helped us by going an extra mile to provide us with the best service in securing our “home” in Hong Kong.
Many thanks and I wish him all the best with your prospective clients. Will definitely pass on his details on to friends/contacts who may be looking to move.