Mei Foo Sun Chuen - Phase 4-117-119 Broadway 美孚新邨4期-百老匯街117-119號

I needed to find a place very quickly, and Flo was amazing. She listened to what I was looking for and only showed me properties that she felt would meet my needs and my budget. She also has quite a lot of knowledge about different areas and let me know what was available in terms of entertainment, transportation and even everyday necessities and goods. When looking at units, she also helped me to visualize what would go where and how the space could best be used. She was always very up front and honest about the pros and cons of the different areas and the layout designs. Once I found a place I liked, Flo had all my utilities set up and had me moved in to my new place within a week.

Flo was fantastic! She took the time to understand all of our expectations and found the best properties to meet those. She was also very candid and coached us through our expectations. By having a more honest set of expectations & requirements, we were able to see opportunities in properties that we would have initially rejected for not meeting ALL of our requirements. In the end, we ended up with an amazing apartment that we are so grateful to have found. Flo is an amazing agent and we've already started recommending her to friends.

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben